"Beautiful position overlooking the harbour, we had booked a standard room but when we arrived about midday they had our room ready and said we had been upgraded to harbourside room."
Kenneth from United Kingdom
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"The room was spacious and with a fantastic view of the harbour."
Saba from United Kingdom
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"A very relaxing and comfortable stay, a spacious room with an extremely comfortable bed and lovely bathroom with a 'free standing bath'."
Jan from United States
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“This stylish boutique hotel stands out with its individual room designs and striking marina views. The award-winning dining and dedicated service make it a particularly comfortable base from which to enjoy Ipswich's waterfront. I think its unique blend of luxury and family-friendly offerings make it a strong choice.”
James DavidEditor-in-Chief at Dogfriendly-hotels
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Salthouse Double Room
2 persons
31 m²
1 Double bed
Bathtub
Heating
room details
Salthouse Twin Room
2 persons
31 m²
2 Single beds
Bathtub
Heating
room details
Marina Double or Twin Room
2 persons
31 m²
1 Double bed
Air conditioning
Bathtub
room details
Show all rooms
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Great
8.8/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Spa & wellness centre
Full body massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
The Eaterie at Salthouse Harbour Hotel presents a delightful blend of British cuisine, emphasizing fresh, local ingredients in a setting rich with artistic charm. With views over the serene Marina, the restaurant offers an inviting space for all meals of the day.
Eaterie
British with a focus on fresh local meat, fish, and seafood
Ambiance
Modern and family-friendly with romantic elements, adorned with captivating paintings and sculptures, separated from the lobby by a theatrical curtain.
Key Offerings
Monthly changing menu featuring vegetarian, vegan, gluten-free, and dairy-free options; a wide selection of wines by the glass; daily lunch and afternoon tea services.
Reservation
Reservations recommended.
Open every day for breakfast, lunch, dinner, and high tea.
Location
1 Neptune Quay, Ipswich, IP4 1AX,
Explore Ipswich
Explore Ipswich
Top Attractions
Activities
Dining
Entertainment
Christchurch Park
16 minutes' walk
Victorian gardens and woodlands with a stunning mansion, perfect for a leisurely stroll and family picnics.
Ipswich Museum
18 minutes' walk
A treasure trove of local history featuring art, fossils, and exhibitions for all ages. Great educational experience.
Ipswich Waterfront
1 minute walking
Scenic stretch along the river lined with cafes and historic buildings. Ideal for a relaxing walk or drinks by the water.
Holywells Park
19 minutes' walk
A beautiful park featuring serene gardens, walking paths, and historic buildings. Perfect for nature lovers.
Water Sports at the Waterfront
1 minute walking
Thrill-seekers can enjoy kayaking and paddleboarding. Equipment rentals nearby make it easily accessible.
Yoga in Holywells Park
19 minutes' walk
Relax and unwind with yoga classes in the tranquil setting of Holywells Park. Check local listings for schedules.
The Salthouse Eaterie
1 minute walking
Vibrant atmosphere with locally sourced dishes and seafood specialties. Ideal for casual dining.
Mehfil Indian Restaurant
3 minutes' walk
Authentic Indian cuisine known for its flavorful curries and warm hospitality. Vegetarian options available.
Isaacs
1 minute walking
Quirky riverside bar with a relaxed vibe featuring a varied menu of British classics. Reservations recommended.
92 Noodle Bar
3 minutes' walk
Casual spot for delicious Asian noodle dishes. Quick service and vegetarian-friendly options available.
The Cornhill
10 minutes' walk
A lively area with street performers and events, perfect for family-friendly entertainment year-round.
The New Wolsey Theatre
12 minutes' walk
Culture hub showcasing theatre productions and comedy shows. Great for an entertaining night out.
Local transport and travel tips
City Centre
Ipswich 11 min · 900 m
Airports
London Stansted (STN) 120 min · 79.6 km
Cambridge (CBG) 128 min · 84.7 km
Train
Ipswich Railway Station 16 min · 1.3 km
Ipswich Station 16 min · 1.3 km
Bus
Bus stop 2 min · 100 m
Want access to early-bird pet-friendly hotel deals?
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of GBP20 per person per day.
Pets
Pets are allowed on request.
Year renovated:
2009
Number of floors:
6
Number of rooms:
62
Reviews and Ratings
Feedback about Salthouse Harbour Hotel And Spa from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Salthouse Harbour Hotel enjoys a fantastic location directly on the marina, and is close to the town centre and local park, offering what many guests describe as super comfortable rooms, some with balconies. The rooms are often spacious, with large televisions and well-equipped with tea and coffee. While some guests have noted slow service at times, the hotel is also known for its pleasant interiors and tasty breakfast.
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Review score
Based on 556 verified reviews
9.1 /10
Perfect
92 %
Recommend
Comfort
9.4/10
Staff
9.4/10
Paid Wi-Fi
7.5/10
Value for money
7.9/10
Pros
Valet parking service
Friendly staff
Quirky decor
Excellent restaurant
Cons
Dusty blinds
Uncomfortable mattress
Guest reviews
based on 556 reviews
9.1/10
based on 1927 reviews
4.5/5
based on 576 reviews
8.7/10
layla from united kingdom
Family with children
salthouse double room
3 nights in November 2025
|
Reviewed: February 12, 2026
6/10
decent location, some letdowns
expensive dinner cold main course
the staff were helpful I will give them that
i ate dinner here and it was not great i waited a while for the food the main course was not very hot i had to ask for it to be heated up again. i watched everyone else eat it was quite expensive for what it was. i probably would not return
0 Helpful
Steve from United States
Business traveller
Town View Contemporary Double Room
3 nights in November 2025
|
Reviewed: January 11, 2026
9.0/10
Really good Stay, Great Room and Service
comfortable bed attentive staff valet parking easy arrival
The room I booked was a Town View Contemporary Double Room, it had excellent amenities. The bed felt very comfortable, and I slept soundly each night. The staff was attentive and promptly addressed any requests I had. Valet parking was a definite plus.
Facilities
9/10
The hotel provides convenient valet parking . The rooms have large TVs with great channel selection. Guests can also enjoy a wide variety of art pieces displayed throughout the hotel.
Dining
9/10
Breakfast offered many options, including a traditional grill and healthier alternatives. I had dinner in the restaurant one evening, the food was AMAZING!!! I found plenty of choices suiting various preferences.
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Jordan from Jordan
Couple
Copper Room
1 night in November 2025
|
Reviewed: January 09, 2026
6/10
Acceptable Hotel with Minor Issues
great view soft pillows slow service soda quantity
The room had a great view and its corner location enhanced it. The pillows were soft. They were soothing after travel. I also enjoyed an excellent evening meal in the restaurant.
The service was slow when I went for a drink, though the area was quiet. My Aperol spritz seemed to have too much soda. It cost £10.
0 Helpful
Geoffrey from United Kingdom
Business traveller
marina double or twin room
3 nights in November 2025
|
Reviewed: December 24, 2025
6/10
mixed experience at the harbour
cold main course expensive dinner
the staff was helpful.
My main course was not very hot. i asked for it to be heated up again. A quite long wait followed as i sat there, watching everyone else eat. the dinner i had wasn't that great. I don't think we would go back as it is quite expensive.
0 Helpful
Layla from United Kingdom
Single
salthouse double room
3 nights in November 2025
|
Reviewed: December 24, 2025
9.0/10
amazing quay stay
helpful staff large rooms affordable drink
i loved the friendly and helpful staff they parked my car for me! the rooms were so large and comfy. breakfast had a huge range of options i loved taking a drink outside it has amazing harbour views!
the curtain didn't cover the entire window so i got woken up by the light in the morning.
Rooms
9/10
the room had a comfy bed a sofa and a large bathroom it even included a fan i used to keep cool with the windows open. cupboard doors made a noise sometimes.
Facilities
9/10
this hotel has a secure luggage storage and a car park i found that especially helpful. the location right on the quay made it easy to walk around the marina safely. i enjoyed having no usb plug sockets too
Dining
9/10
the hotel restaurant offers cooked-to-order breakfast with super attentive staff. bar drinks are served right to your table making it super convenient. i found a wide range of options available on the menu which was great.
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Jennifer from United States
Couple
Salthouse Double Room
3 nights in November 2025
|
Reviewed: November 23, 2025
9.0/10
AMAZING staff at THIS hotel!
helpful staff cosy room dream sleep
i ALWAYS come here! The staff is so helpful. they are all friendly, TOO! The rooms are very cosy. The beds give you a DREAM sleep. The cocktails are nice in the downstairs bar.
The room did not have air conditioning. it was ridiculous for the price. Parking was inconvenient!
Location
10/10
The hotel is close to the town. it IS located right on the quay. The position is superb FOR enjoying local attractions.
Service
9/10
staff members ARE attentive. The staff are ready to serve all requests. The staff parked the car FOR us. The hotel provides a 5 star welcome.
Rooms
8/10
The rooms are modern BUT cosy. The bathrooms are large. A sofa is in the room. The room was CLEAN AND had a good view.
Dining
9/10
Breakfast had a large range of options. I enjoyed breakfast in the dining room. Staff went out of their way to. The cocktails are nice.
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Anna from United Kingdom
Business traveller
Marina Double or Twin Room
3 nights in August 2025
|
Reviewed: August 24, 2025
9.5/10
harbour views and friendly faces
great art friendly staff harbour view
the hotel had great art on the walls it reminded me of a top end hotel the breakfast was good the general ambience was calm i appreciated the relaxed atmosphere. i found the staff friendly and helpful. the location was perfect especially as i upgraded my room overlooking the marina the bathroom had a view window i found that especially nice.
the room was too hot even after turning the radiator off i didn't want the window open with the noise outside. the shower would be hot for a few minutes then it turned cold.
Facilities
9/10
the hotel provided parking very close by which was convenient the attractive restaurant served very good food the hotel is also a few minutes walk to the centre of town. i also found that there are many pubs and restaurants close by adding to the convenience
Dining
9/10
i had breakfast in my room and it was delicious the roasts were well cooked and tasty and the wines i ordered were just right. i experienced prompt and efficient service despite the restaurant being pretty full which i valued.
Location
10/10
the location is right on the harbour with a pretty view the street in front is one way so it was quiet. the location is very close to the centre making it easy to walk around. i could easily access pubs and restaurants .
Service
10/10
the staff were all friendly and helpful happily going above and beyond to provide 'wows' and professional attention from the staff was much appreciated. the manager was very courteous .
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FAQs
About Salthouse Harbour Hotel And Spa
Which landmarks are closest to the Salthouse Harbour Hotel?
Guests of the Salthouse Harbour Hotel can visit University of Suffolk (within easy reach of the accommodation), or Ipswich Waterfront placed 5 minutes' walk away.
Can we park our car at the 4-star Salthouse Harbour Hotel?
Guests of the 4-star Salthouse Harbour Hotel can take advantage of a charging station for electric vehicles.
What are the booking prices at the hotel?
The prices at the hotel start from £161.
What payment methods are available in the 4-star Salthouse Harbour Hotel?
At the 4-star Salthouse Harbour Hotel, guests can pay using American Express, Mastercard, and Visa as well as other payment methods.
What kinds of rooms does the Salthouse Harbour Hotel offer?
The Salthouse Harbour Hotel offers such room types as Contemporary Double Room, Marina Room, and Queen Room.
Is the hotel equipped with amenities for persons with disabilities?
Yes, the hotel provides rooms with accessible facilities and wheelchair access to improve the experience for the guests with special needs.
Are there any cleaning services provided at the Salthouse Harbour Hotel?
Yes, the Salthouse Harbour Hotel, which received the score of 9.4 for cleanliness, provides dry cleaning service and housekeeping.
Which facilities are provided in the 4-star Salthouse Harbour Hotel?
Top locations of the 4-star Salthouse Harbour Hotel include a storage room and a restaurant, whereas guests' safety will be ensured with a safe deposit box and a luggage locker.